Last updated: 18 September 2026
This Privacy Policy explains how Khel Ghar Soft Play Games Zone (“Khel Ghar”, “we”, “us”), located at 2nd Floor, Plot No. 1140(P), Near Saraswati Shishu Mandir, Mahanadi Vihar, Naya Bazar, Kataka, Odisha, collects and uses personal information when you use this website, contact us on WhatsApp or by phone, or visit our play zone. By using our website or services you agree to this policy.
1. Information we collect
- Enquiry details: your name, phone number, message, and for party enquiries your child's age, preferred date, number of guests and event type.
- WhatsApp and phone contact: your number and the messages you send us.
- Visit and booking records: the name of the parent or guardian, contact number, and details needed to arrange a party or group visit.
- Website usage data: anonymous analytics such as pages viewed, device type and approximate location, collected through cookies or similar tools if analytics are enabled.
2. Children's information
Khel Ghar is a venue for children, but this website is intended for use by parents and guardians. We do not knowingly collect personal information directly from children through the website. Any details about a child (such as age or name for a birthday party) are provided by a parent or guardian and used only to arrange the visit or event.
3. How we use your information
- To respond to your enquiries and plan visits, parties and events.
- To confirm bookings, send reminders and share information you have asked for.
- To keep our premises safe, for example by keeping a record of visitors on the day.
- To improve our website and services using anonymous usage statistics.
We do not sell or rent your personal information to anyone.
4. Photographs and videos
We may take photographs or videos at parties and events for our own records and, with your permission, for our website and social media. We will always ask a parent or guardian before publishing any image in which a child can be identified, and we will remove any image on request.
5. Sharing your information
We share information only with service providers who help us run the website and communicate with you (for example, email delivery and website hosting providers), and only as needed for that purpose. We may also disclose information where required by law.
6. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. These do not identify you personally. You can disable cookies in your browser settings; the website will continue to work.
7. How long we keep information
We keep enquiry and booking details for as long as needed to provide the service and for a reasonable period afterwards for our records, after which they are deleted or anonymised.
8. Your rights
You can ask us to view, correct or delete the personal information we hold about you or your child, or ask us to stop contacting you. Message us on WhatsApp or call 83288 81375 and we will act on your request promptly.
9. Security
We take reasonable steps to protect your information from unauthorised access, loss or misuse. Enquiries sent through this website are transmitted over a secure connection.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date of the last update.
11. Contact
Khel Ghar Soft Play Games Zone
2nd Floor, Plot No. 1140(P), Near Saraswati Shishu Mandir, Mahanadi Vihar, Naya Bazar, Kataka, Odisha
Phone / WhatsApp: 83288 81375